SERVPRO of Bloomington Employee Photos

Brock Kroenlein

Brock is our TEAM WOLFE Regional General Manager over all divisions and franchise locations of our operations (Residential, Commercial, Extreme Team) and has been with us for 25+ years. Brock is certified in (IICRC) Water Removal Tech, Applied Structural Drying and a host of other certifications. Brock has expert know how and years of experience on complex multi-story commercial facility restoration and mitigation processes. Brock also oversees our Extreme Team projects on a national level.

James Richard

James is our Director of Operations. James has several decades of commercial restoration experience and is IICRC certified in Water Restoration Tech, Advanced Structural Drying, Mold, Biohazard and many more.

Scotty Harvey

Scotty Harvey is our Director of Construction Services. He oversees all aspects of the reconstruction phases of our ongoing residential and commercial restoration projects.

Nathan Whitehead

Nathan is our TEAM WOLFE Extreme Team project Manager for our Large Loss Division. Nathan is IICRC certified in WRT, Advanced Structural Drying and many other advanced techniques in Commercial Restoration processes. Nathan is a valued asset for TEAM WOLFE.

Jeff Kinkelaar

eff Kinkelaar is our Senior Auditor here at SERVPRO of Effingham, Mattoon, Charleston. Jeff has many years of restoration experience under his belt and is certified in (IICRC) WRT, Applied Structural Drying, Mold Remediation just to name a few.

Brandon Walk

Construction Division Project Manager

Rick Dasenbrock


Kevin Billingsley

Construction Division Project Manager

Steve Boswell

Construction Division Project Manager

Libby Dasenbrock

Libby is our Customer Service representative and works closely with our Large Loss Division.

Gary Whitehead

Key Accounts Manager / Human Resources Coordinator. Gary comes to us with deep credentials and is the consummate professional, highly accomplished and proficient as trouble shooting HR issues and contractual negotiations. Gary has been with us for 10 years and we don't know what we would do without him. Gary is a vital part of TEAM WOLFE!

Brian McCallister

Brian is our Director of Business Development. Brian is IICRC certified in Water Restoration, Advanced Structural Drying, Mold and many other processes.

Brandon Warren

Project Manager

Melody Brooks

Accounts Manager